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Goran Horal ltd Privacy Policy

1. GORAN HORAL LTD. AND THIS PRIVACY POLICY

Hello! This notice describes how we, Goran Horal Ltd, collect, use and share your personal information that you provide to us when using or making a purchase from https://www.goranhoral.com/ (the “WebSite”). Your privacy is important which is why we protect any personal data that you have entrusted us with.

WHAT KIND OF PERSONAL INFORMATION DO WE COLLECT?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally to register and manage your account in our Website, we collect your name, email, password and other details you may wish to add in your account, like phone number, addresses and gender. The legal basis is the performance of a Contract with you.

To fulfil the orders you make through our website, we collect your Name, addresses, phone number, Order details, like the products you are buying, the size, colour and price. The legal basis is the performance of a Contract with you.

To collect payment from you we collect your payment information, which comprises the credit/debit card’s number, holder’s name and CVV we do not store them and only transfer them to our authorized payment providers. The legal basis is the performance of a Contract with you.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Perform fraud and credit checks and if we can do business with you, we collect your name; email; addresses; credit/debit card details;browsing history; purchase history; date of birth; gender; device information. The legal basis is the legitimate interests to protect GORAN HORAL Ltd. from fraudulent activities and compliance with a legal obligation.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. For this we collect your Name; Email; Phone Number; Purchase history; Device information; Shopping preferences; Cookie identifiers; Internal identifiers; Country. The legal basis is the legitimate interests to electronic direct marketing of similar products and services to that which you have acquired using our Website or, when such is not applicable, your Consent.

  • Administer, improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We permit these companies to use your personal information only to the extent necessary to provide us with their services and products. Third parties that we share your information with are;

  • Courier companies, like POSTNORD and DHL, that we use who, in order to deliver the products to you need access to some of your information, including your name and address. These providers have a global outreach, with many local companies that can be engaged depending on your shipping address;

  • Payment providers that we use to process your payment information (including your credit/debit card details) so that we can collect payment from you.

  • Anti-fraud and credit check providers to keep you and us secure. They have access to and process your information and associated orders in order to check for any fraudulent behaviour.

  • Analytics and search engine providers, like Google, are used by us to improve and optimize our website. These providers are based in the United States and in Europe. Please note that you can always opt out from Google analytics here: https://tools.google.com/dlpage/gaoptout.

  • Marketing Tools providers such as mailchimp, who help us to enable our marketing. These providers are based in the United States.

Please note that we do not sell your information without your consent (whether your name, address, emails address, financial information, or otherwise) to any third party.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Finally, we might disclose your personal data to third parties in case of a merger or a transfer of assets so that we can fulfil any legitimate interest of executing such merger or transfer of assets.

BEHAVIOURAL ADVERTISING AND COOKIES

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
[[
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

We use technology such as “cookies” to collect information and store your online preferences. We use the following categories of cookies on our Website:
CATEGORY 1: STRICTLY NECESSARY COOKIES These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.

CATEGORY 2: PERFORMANCE COOKIES These cookies collect anonymous information on how you use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not show personal details from which your individual identity can be established. You may opt in to these cookies using your browser settings but it may affect the performance of our Website.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your Internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.
You can withdraw your consent to these cookies at any time through the following options:

  • Google Analytics cookies across all websites, please visit Google Analytics Opt-out Browser Add-on;

  • Other third party cookies relating to behavioural advertising, please go to www.youronlinechoices.eu

  • Any other type of cookies, you can clean the cookies through your browser settings.

  • Please note that refusing cookies does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver adverts tailored to your web preferences and usage patterns, so you may see a greater number of adverts that are irrelevant to you and your preferences.

DO NOT TRACK

Please note that we respect your preferences for Privacy and prevent Google Analytics to track if we get the signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please do not hesitate to contact us through the contact information below. Please note, however, that we may retain the personal data if there are valid grounds under law for us to do so (e.g., for the defence of legal claims or freedom of expression) but we will let you know if that is the case.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you would like to make a complaint, have questions or concerns, please contact us using the following e-mail contact details: info@goranhoral.com